[ Frequently asked Questions ]

All questions answered

Answers to the most common questions, all in one place so you can keep moving.

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Do you redesign outdated nonprofit or charity websites for free?

Our pro bono offering covers either a full redesign and development in Webflow, or Webflow development based on a design you provide. We do not provide redesign-only services as part of our pro bono program—the project must include development within Webflow to be eligible.

Pro Bono
Do you offer ongoing support and maintenance services for websites?

Yes, please check out our Webflow Websites Maintenance Service page for more detail.

Maintenance
Do you offer additional services to enhance the design of the website?

We offer an SEO audit of your design, providing recommendations on how to improve it for better visibility and ranking in search results. Our expertise allows us to identify areas for enhancement and optimize your design to maximize its effectiveness in attracting organic traffic.

Process
Do you need a separate design for mobile devices?

We can develop without it, using our best judgment to stack everything neatly on smaller devices, prioritizing efficiency and fluidity. However, if you desire an unconventional mobile design, you will need to provide it.

Process
Do you charge me anything if I don't have requests for a long period of time?

It depends on the plan you're on.

If you're using our Pay-As-You-Go (ad hoc) option, then no—you’re only billed for the time we spend on actual requests. If you don’t have any, there’s no charge.

However, if you're on a Retainer plan, a monthly fee still applies. This ensures you have priority access to our team and includes proactive services like performance monitoring and regular audits, even during quieter periods.

Our Prepaid Packages are a one-time purchase, so there are no ongoing charges unless you choose to top up.

Maintenance
Can you provide examples of websites you've designed and developed in the past?

Yes, please check out our portfolio.

General
Do I need a large budget to get started with SEO service?

Our SEO service is flexible, with retainer fees tailored to your brand’s size and technical needs. We offer a free evaluation and custom quotes to ensure you only pay for the value you need.

GEO
Can you help with website migration to Webflow for nonprofits?

We do offer a “Migration to Webflow” service, and nonprofits with existing websites on other platforms are welcome to apply for our pro bono program. However, not all migration projects will qualify—approval depends on the size, complexity, and condition of your current site. If your organization would benefit from a fresh redesign and a move to Webflow, please submit your application. Our team will review your project details and determine if it’s a good fit for our annual pro bono initiative. Final selection is at our discretion.

Pro Bono
Can you fix the issues for me?

Yes! Once you have the audit, we’re happy to give you a quote to handle the fixes. But there’s no pressure — you’re free to implement them with your own team, a freelancer, or not at all.

SEO Audit
Can you accommodate special features or functionalities for my website?

Absolutely! We pride ourselves on our ability to go beyond the limitations of Webflow's native features. We're always eager to tackle new challenges and add custom functionalities or features to meet your specific needs. Just name it, and we're up for the challenge!

General
Can I set a monthly budget I’m ready to spend?

Absolutely. We’ll provide detailed recommendations on what needs to be prioritized and what can be postponed to later stages, allowing you to allocate your budget effectively and ensure the most critical tasks are addressed first.

Pricing
Can I update or manage the content on my website after it's launched?

Yes. Webflow gives you direct control over your content without needing a developer for every change. Text, images, and CMS content can all be updated right on the page. Every website we launch comes with custom video tutorials covering your specific setup, so your team can manage day-to-day updates with confidence from day one. For website owners and marketing teams who want to go deeper, we also offer personalized Webflow tutoring tailored to your role and workflow. For structural changes like new pages, layout updates, or added functionality, our maintenance service has you covered.

Maintenance
Can I provide feedback or make revisions to the converted design before finalizing the website?

Absolutely! We welcome your feedback and revisions to ensure the final design meets your expectations. Client satisfaction is of paramount importance to us, and we strive to incorporate your input to deliver the best possible result.

Process
Are there any costs for a pro bono website project?

Our pro bono program covers the full cost of web design and development services; however, your organization is responsible for all third-party expenses such as hosting, domain registration, email services, premium add-ons, licensed fonts, or graphics. Once your website launches, our complimentary service concludes. If you need ongoing website maintenance or support, we’re happy to offer a discounted rate or can help transition your site to another developer of your choice.

Pro Bono
Can I keep my current domain name and URLs after migration?

We strongly recommend keeping your current domain, and we'll do our best to maintain the URL structure of your current website after migration. If maintaining the structure isn't possible or if changes are necessary, we'll handle all redirects for you.

Process