How to Set Up Auto-Reply After Form Submission in Webflow?

In brief, as of October 2025, it's not currently feasible to set up an auto-reply directly to form submitters within Webflow. Webflow isn't designed to function as an email agent; simplicity is prioritized in its functionality. What Webflow does offer is the ability to configure single or multiple email addresses to receive notifications about form submissions. This feature essentially allows website owners to receive alerts when a form is submitted. Unfortunately, even this basic functionality has its limitations—you can't specify which email address should receive notifications for specific form submissions; it's all managed collectively. This can be highly inconvenient for websites with multiple forms, each managed by different individuals or departments.

There was optimism that the introduction of logic might improve this situation. However, the only enhancement thus far is the ability to send notifications about form submissions to individuals with access to the website (such as admins or collaborators). While this is a step forward, it still falls short of the comprehensive functionality needed to effectively manage forms.

Available two methods

Currently, there are two methods to enhance this process, both requiring the use of third-party tools.

The first method involves setting up a webhook using platforms like Zapier or Integromat. Essentially, when a Webflow form is submitted, a zap is triggered to send the information to an email service (such as Mailchimp or Gmail), where the auto-response can be configured. This setup can be complex and may incur additional expenses for the connector app and email service.

The other approach is to circumvent the use of native Webflow forms, despite their appeal, and instead embed forms directly from an email agent or CRM. With this setup, the receiving tool processes the information upon form submission and triggers the desired response. However, styling embedded forms can be challenging, although with custom CSS, most obstacles can be overcome.

What are the options for setting an auto-reply?

We looked into a couple of popular email management tools for you and found out their pricing.

Brevo

Brevo offers a free plan that allows up to 300 emails per day (around 9,000 emails per month) and up to 2,000 contacts. The free plan includes auto-reply features, so you can set up automatic responses for new sign-ups, welcome emails, and more. This functionality is available without a paid subscription.

Paid plans:

• US $9/month for 5,000 monthly emails, including more complete features.
• Business plan ~ US $18/month, adding advanced automation tools and A/B testing.
• Higher volumes (e.g., 10,000 emails) ~ US $17/month.

✅ Summary: Auto-reply is available on the free plan. Pricing depends mainly on email volume and selected features.

👉 Learn more here: Brevo Pricing Page

Mailchimp

Mailchimp’s free plan offers basic automation features, including auto-replies. You can set up welcome emails or simple automated responses, but advanced automations (like email series or multi-step workflows) require a paid plan.

Paid plans:

• Essentials ~ US $13/month, depending on number of contacts.
• Standard ~ US $20/month+, with more automation features and templates.

✅ Summary: Basic auto-reply is available on the free plan, but for more advanced automation, a paid plan is required.

👉 Learn more here: Mailchimp Pricing Page

WMails

WMails is designed for Webflow, allowing you to manage forms, contacts, and send newsletters or mass emails directly integrated with the website.

• Free plan: up to 50 form submissions, does not include auto-reply.
• Basic plan ~ US $3.99/month, includes:
  • 1 site, 2 forms
  • Up to 250 emails/month
  • Auto-reply / automated responses available
• Standard plan ~ US $9.99/month, includes more forms, sites, and up to 1,000 emails/month.

✅ Summary: Auto-reply is only available from the Basic plan ($3.99/month) and higher.

👉 Learn more here: WMails Pricing Page

In summary, while implementing auto-responses can greatly enhance user experience, achieving this functionality will likely require the utilization of third-party tools and additional investments.